What should an agency do if they do not meet the minimum compliance level?

Implementing a corrective action plan is essential for agencies that do not meet the minimum compliance level as outlined in CILA Rule 115. This approach ensures that the agency takes proactive steps to identify the issues that led to the non-compliance and develop strategies to resolve them. By doing so, the agency can enhance its operations, improve the quality of services provided, and work towards meeting regulatory standards.

A corrective action plan typically includes specific actions, timelines, and responsibilities assigned to ensure that the agency addresses the deficiencies effectively. This process not only promotes accountability but also helps build trust with stakeholders and the individuals served by the agency. Taking corrective actions is a critical aspect of maintaining a safe and supportive environment for residents.

Continuing operations as normal would likely exacerbate any existing compliance issues and could jeopardize the well-being of residents. Seeking legal counsel, while potentially beneficial in certain scenarios, does not directly address the compliance issues and may not be necessary unless there are legal ramifications to consider. Lowering service rates does not resolve compliance issues and may, in fact, diminish the quality of care provided.